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At MoodlyCare, we’re committed to delivering your self-care kits quickly and safely to your doorstep. Please read our shipping details below:

1. Order Processing

• Orders are processed within 2-3 business days after confirmation.

• You’ll receive an email/SMS confirmation with your order details.

2. Delivery Timeline

• Standard delivery takes 5–7 business days depending on your location.

• Remote or special locations may take a little longer.

• You’ll receive a tracking link once your order is shipped.

3. Shipping Partners

We work with trusted courier services (via Shiprocket and partner networks) to ensure safe and timely delivery.

4. Shipping Charges

• Free shipping may apply for promotional offers (when mentioned).

• Otherwise, a small shipping fee will be displayed at checkout.

5. Cash on Delivery (COD)

• COD is available in select pin codes.

• Customers will need to pay the exact amount in cash upon delivery.

6. Delayed Deliveries

• While we strive to deliver on time, unexpected delays due to courier/logistics are beyond our control.

• In such cases, we’ll assist you in tracking and resolving issues with our courier partners.

7. Contact for Shipping Issues

If your order is delayed, missing, or damaged, please contact us at support@moodlycare.in with your order number, and our team will help you.